Hotel Motion Success Case

The Challenge

To know how people moved around the hotel, identify queues, identify lost opportunities and optimize their workforce to boost client satisfaction.

 The Solution

Using the hotel’s existing wifi infrastructure, Datumize was able to capture data to understand how guests move around the premises and design a delightful guest experience.

 The Benefit

This new data has been used to identify operational inefficiencies, improve team and resources allocation and even upsell services, relying on accurate guest movement patterns.