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Datumize

Hotel Motion Success Case

Understanding guest motion inside the hotel to optimize services and identify new business opportunities 
Hotel Motion Success Case

Hotel Motion Success Case The Challenge

To know how people moved around the hotel, identify queues, identify lost opportunities and optimize their workforce to boost client satisfaction.

Hotel Motion Success Case The Solution

Using the hotel’s existing wifi infrastructure, Datumize was able to capture data from different systems to understand how guests and workers move around the premises.

Hotel Motion Success Case The Benefit

This new data has been used to identify hidden business opportunities such as cross-selling for ancillary services depending on customer location patterns.

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